Support

Technical Support Solutions
Service Technicians
Warranty Issues

Technical Documents & Operator Manuals

 

 

Discontinued Product Documents

30 Express
Operator Manual

EB-2 Edgebander
Operator Manual

GS-300 Glue Shooter
Operator Manual

 

 

 

On-Site Support

For on-site support of your machinery, please contact a service technician in your area or your Castle Dealer

Southern California:

Hay’s Machine Service – Enos Hays
Factory Authorized Repair Technician
Servicing Southern California
Phone: 714.469.1604

Bill’s Machine Set-Up & RepairBill Wilson
Factory Authorized Repair Technician
Phone: 714.381.0585

Idaho:

Jorgensen Tool Repair - Dennis Jorgensen
4476 E 250 N, Rigby ID 83442
Phone: 208-538-7841

Minnesota:

Sjostrand Machine ServiceJeffrey Sjostrand
2425 Arrowwood Drive NW, Alexandria MN 56308
Phone: 320.759.1976

North Florida:

Blackwater River Tools – Tracy Collier
2503 North V Street, Pensacola FL 32505
Phone: 850.470.9959 Fax: 850.470.9868

North Carolina, South Carolina, Eastern Tennessee:

Diversified EquipmentDavid Dulin
11223 Blair Road, Charlotte NC 28227
Phone: 704.545.5198 Fax: 704.545.9906

 

For Warranty Issues

Castle Machines are warranted for one (1) full year from the date of purchase against workmanship or material defects under recommended use and service. Castle, Inc. is not liable for failures or injuries due to negligence, misuse, alteration, unauthorized service, or accidents. If you have a warranty issue, please contact your Castle Dealer or leave your name and telephone number, model number, serial number, and a brief description of the issue and we will get back to you as quickly as possible.

Phone: 800-282-8338
Fax: 707-765-0953
E-mail: service@castleusa.com

For faster service please have the following information available:
Company name
Phone, fax, or e-mail information
Model
Serial Number
Purchase Date
Name of dealer or distributor from where it was purchased

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