SUPPORT

Technical support solutions, product documentation, and warranty information.

Discontinued Product Documents

Note that the following documents are for discontinued products.


On-Site Support

For on-site support of your machinery, please contact a service technician in your area or your .

Southern California

Albright Machinery - Rusty Albright
Factory Authorized Repair Technician
Servicing Southern California
Phone: 714.632.7671

All Valley Tool & Repair -
Factory Authorized Repair Technician
Servicing Southern California
51730 Avenida Ramirez
La Quinta, CA  92253
Phone: 760.641.0920

Hay's Machine Service - Enoch Hays
Factory Authorized Repair Technician
Servicing Southern California
Phone: 714.469.1604

Bill's Machine Set-Up & Repair -
Factory Authorized Repair Technician
Phone: 714.381.0585

Idaho

Jorgensen Tool Repair
4476 E 250 N, Rigby ID 83442
Phone: 208-538-7841

Minnesota

Sjostrand Machine Service -
2425 Arrowwood Drive NW, Alexandria MN 56308
Phone: 320.759.1976

North Florida

Blackwater River Tools - Tracy Collier
2503 North V Street, Pensacola FL 32505
Phone: 850.470.9959 Fax: 850.470.9868

North Carolina, South Carolina, Eastern Tennessee

Diversified Equipment
11223 Blair Road, Charlotte NC 28227
Phone: 704.545.5198 Fax: 704.545.9906

For Warranty Issues and Questions

castleCastle Machines are warranted for one (1) full year from the date of purchase against workmanship or material defects under recommended use and service. Castle, Inc. is not liable for failures or injuries due to negligence, misuse, alteration, unauthorized service, or accidents.

If you have a warranty issue, please contact your Castle Dealer or leave your name and telephone number, model number, serial number, and a brief description of the issue and we will get back to you as quickly as possible.

Phone: 800-282-8338
Fax: 707-765-0953
E-mail:

For faster service, please have the following information available:

Company name
Phone, fax, or e-mail information
Model
Serial Number
Purchase Date
Name of dealer or distributor from where it was purchased